Press Release

Press Release: Parlevel to Debut New Tools at NAMA OneShow

San Antonio, TX, April 14, 2017 – Parlevel Systems, the top-to-bottom technology provider for the most productive network of vending, micro market, and delivery operators in the world, will showcase useful new tools at the 2017 NAMA OneShow in Las Vegas, Nevada. The new tools enhance Parlevel’s product suite and help operators spend less, sell more, and optimize their operations.

Parlevel’s micro market operators benefit from powerful features that set a new standard for micro market service efficiency, security, and customer experience which all work together to maximize location profitability.

New Micro Market Model Parlevel Systems

  • A streamlined user-interface encourages customer engagement and satisfaction leading to increased revenues, repeat sales, and boosted referrals for micro market operators.
  • Product addition through the kiosk simplifies kiosk management and cuts market service time by letting operators add product to their market on site.
  • Easy Audit Variance helps operators spot theft and increases the security of a market. The tool compares inventory stocked, inventory sold, and inventory remaining to identify missing product.

Parlevel’s vending management system (VMS) operators receive numerous capabilities that decrease machine service time, combat spoilage, and expand operational efficiencies.

Parlevel VMS Machine Routing

  • Smart Planning is a new, redesigned route planning module that automatically plans routes for operators – eliminating the hassle of manually selecting machines for service. The module schedules routes for operators based on their personal machine criteria – low inventory, high cash to collect, or proximity – saving countless time spent on manually planning routes.
  • Mobile Shrinkage Tracking reduces operational waste by allowing drivers to classify pulled products via smartphone. Drivers define spoiled product as either damaged, stolen, or expired to help operations identify and decrease product loss.
  • DEX on Demand puts instant machine data in the palm of an operator’s hand. Through the Parlevel Mobile App and Parlevel Box Telemeter, a route driver can arrive at a location, press a button on the app, and retrieve relevant machine data immediately – allowing for the most accurate prekit and machine-filling possible.

Parlevel is introducing a brand new product, Parlevel Now, which gives operators yet another way to increase sales and customer support. Parlevel Now is a customer-facing website that allows operators to connect with their customers like never before.

Parlevel Now Ordering Screen

  • Product ordering and inventory lookup boosts sales for vending, micro market, and coffee accounts. Customers can view inventory at their location, order desired product, and pay an operator directly.
  • Customer Feedback enables operators to provide excellent support to their location. Operators can view feedback on machine issues, product requests, or general information to improve location communication.
  • Sales reports and audits combat theft and help operators win new accounts. Operators can share inventory audits and sales reports directly with an account, which removes uncertainty with refunds and discourages theft.

“Increasing the profitability of our customer’s operations is our primary goal, that’s why we continually improve and enhance our technology,” said Rafael Barroso, chief information officer at Parlevel Systems. “We are constantly developing new tools to both update current offerings and to expand our product suite. Parlevel is fully committed to providing our operators with the latest and best technology available while building a complete solution that seamlessly integrates with their daily operations.”

Parlevel will display these powerful new tools for micro market, vending, and delivery operators at the 2017 NAMA OneShow. Operators can stop by Booth #841 to try out Parlevel’s products, see new features, and learn how to benefit from an investment in technology firsthand. For more information on Parlevel at the NAMA OneShow, please visit

Business Management

Even More Upgrades to Your Micro Market Experience

When it comes to micro markets, making a purchase should be easy and intuitive for both end-user and operator. The more convenient it is to purchase from the market, the more often the customer will actually use it – which means more money in an operator’s pocket.

Parlevel preaches continuous improvement when it comes to all of our technology (vending management, credit card readers, telemetry) and micro markets are no exception. Parlevel has brought major improvements to our micro market kiosk to increase ease-of-use for both operators and end-users with the release of version 2.5.0.

Here are three of our most helpful changes:

Improved Search with Product Tags

Micro Market Kiosk Products


Easy and accessible search is important to create an optimal customer experience on the kiosk. For items that don’t have bar codes, like fresh fruit or vegetables, or items that have a distorted or damaged bar code, accurate product search is indispensable. Customers should be able to find products quickly and easily through their kiosk. This will help operators too – customers will be comfortable using the kiosk and won’t abandon a transaction due to the frustration of not having a bar code. This leads to less time spent on micro market training, education, or maintenance.

2017-03-29 12_12_17-Even More Upgrades to Your Micro Market Experience - Google Docs


UI Improvements


Micro Market Product Checkout

In a breakroom, micro markets often replace vending machines, which most consumers are familiar with using. Unattended retail spaces like micro markets are successful because of their convenience. Hard-to-use kiosks are no longer convenient for consumers, which removes their primary appeal.

Middle One


Redesigned Driver Console


Micro Market UI

A micro market kiosk needs to be equally useful for the driver who services it. Drivers who can add product, troubleshoot, and test quickly can fill markets faster than ever. This increased service efficiency will allow them to hit more locations in a route.

2017-03-29 12_13_26-Even More Upgrades to Your Micro Market Experience - Google Docs

A Better User-Experience, a Better Relationship between Operator and Customer

Remember, the improved UI will:

  • Make search easier than ever for customers
  • Cut down on time spent training, onboarding, and supporting end-users
  • Increase driver efficiency and speed-up kiosk optimization

With these updates, operators and customers will benefit from a kiosk that is reliable, intuitive, and enjoyable to use. Customers can enjoy their favorite snacks more conveniently than ever, and operators can increase operational efficiency – all leading to a more profitable market.


Business Management

Infographic: The Impact of Micro Markets

If someone asked you about the biggest change in the vending industry during the last few years, what would you say? Chances are micro markets at least crossed your mind – and with good reason. In 2015 alone, 51% of operators who expanded into new services invested in micro markets. According to Vending Market Watch, micro markets reached over 10% of all vending sales revenue in 2015. Micro markets are clearly a new, exciting part of the industry, but why is their adoption growing so fast? Furthermore, why are they so profitable?

The New American Diet

Part of the reason micro markets work so well is because of the shifting diet of the American consumer. As of late, healthy options are on the front of everyone’s minds; 91% of Americans consider nutritional content before choosing their food. Since micro markets offer a larger selection of healthier snacks than traditional vending machines, they appeal more to these new customer preferences. Vending operators have thus embraced micro markets because they can meet the new consumer demand for healthy food and for variety, which leads to increased sales and better-for-you diets.

Security – Minimizing the Potential for Theft

While many operators dive headfirst into micro markets to capitalize on this new customer demand, there are some potential issues that lead operators to hesitate. One of the most significant roadblocks that stops an operator from getting into micro markets is the potential for theft. In contrast to traditional vending machines, items in micro markets aren’t sitting behind a locked door, so it easy to see why an operator might have concern. However, theft in micro markets had proved much lower than one may think. In a survey ran by Vending Market Watch, the majority of vending operators reported shrinkage and theft in micro markets as less than 2%.

Why would this be the case? Most micro markets exist in secure and controlled-access locations like an office breakroom – not just anyone can walk in. Also, if an operator communicates to the location that theft has repercussions, customers will be less likely to steal. Furthermore, operators should prominently displays security measures. Kiosks equipped with a front-facing camera and well-placed external security cameras will let customers know they are being monitored – which helps deter theft.

Real-world Results – Money Talks

When an operator effectively uses a micro market to satisfy the breakroom demands of his customer while avoiding theft, there is real money to make. A study conducted by Parlevel on deployed micro market kiosks across the United States revealed the powerful money-making potential of micro markets. Operators that replaced vending with a micro market setup saw average sales increase up to 80%. Furthermore, in a location with 125 employees, an operator can average about $1,000 per week from a well-placed micro market. Part of this increase is attributed to higher ticket items in micro markets and purchases of several items at a time. As reported by Forbes, 88% of consumers are willing to pay more for healthier foods – a phenomenon operators should take advantage of.

Even more, operators can take their micro market profitability to the next level with an effective management system. Detailed sales reports, analytics, and product merchandising recommendations can help an operator make intelligent decisions about his micro market. With this info, an operator can pull slow sellers and replace them with hot items to increase sales and customer satisfaction. At the same time, operators can use a powerful management system to cut costs by dynamically routing, prekitting, and managing vending, office coffee service, and micro markets all in the same system. These tools will help operators increase overall operational efficiency and decrease micro market service time.

Pairing an effective micro market solution with a powerful management system can lead to extreme profits. One operator who replaced two vending machines with Parlevel’s micro market solution and took advantage of Parlevel’s management system experienced an 800% increase in sales. Instead of collecting $600 a month from two vending machines, the operator was able to collect over $5100 a month from his micro market.

Take a look at this infographic on the impact of micro markets to see how you and your operation can benefit from embracing the new technology. For more information on micro markets, please visit

Micro market how and why


Business Management

Infographic: The Benefits of a Vending Card Reader & the Increasing Need for Cashless

Changing payment options have always been a staple of the vending industry. As cultural reliance on different forms of payments have changed over time, so has payment acceptance for vending machines. Coin mechanisms gave way to bill validators, which are making way for cashless payment acceptors. In the grand scheme of things, this evolution makes sense. Vending has always been about convenience, and for the increasing population of consumers who don’t carry cash, the ability to use cashless payments is an absolute necessity. In fact, American adults under 30 dislike using cash so much that 51% of them use credit or debit cards for purchases – even for transactions under $5 (the price point where vending lives).

We know that accepting cashless payments is a must to appeal to younger Americans, but what are the tangible benefits of installing a vending card reader? We looked at the data to see just how beneficial cashless vending really is. The results are substantial: operators who embrace cashless have average ticket transactions of $1.60 – that is nearly 40 cents higher than their cash counterparts. The reason? Consumers don’t feel the same pain of spending when they use cards over cash. After all, swiping a card takes less thought than physically giving away paper money.

Furthermore, in a study of machines equipped with Parlevel Pay cashless readers in San Antonio, Texas, average machine sales per service increased 42%  when a vending card reader was installed. 32% of the increase came from cashless payments while 10% of the increase was attributed to growing cash sales. Amazingly, cashless did not cannibalize cash sales, but rather increased them. Since there are now more ways to pay at the machine, more people are using the vending machine – whether they have cash or not, they know the machine will accommodate them. Furthermore, cashless technology can increase a machines image of reliability and attract more fickle customers. The net sales increases from cashless amount to an average machine collection of $128 every time a machine is serviced – nearly $40 more than machines without cashless capabilities.

These gains are substantial and should make any vending operator seriously think about adopting vending card readers for the machines. However, it is important to prioritize which machines would benefit from cashless the most in order to speed up return on investment. Locations that are frequented by younger consumers and transit areas are the best bets for rapid cashless success. Schools, offices, hospitals, hotels, and airports are some of the areas where cashless performs the best. Lastly, not all cashless readers are created equal. As mobile wallets like Apple Pay and Android Pay become more common place, it is important for cashless readers to accept more than just credit and debit cards.

Check out this infographic on the benefits of a vending card reader to see how you and your operation can benefit from cashless vending. For more information on cashless readers, please visit


Cashless Vending Infographic

Press Release

Press Release – Parlevel Announces Agreement with Grow Healthy Vending

San Antonio, TX, November 30, 2016 – Parlevel Systems, the top-to-bottom provider of innovative vending technology tools for vending, micro market, and coffee, water, & other delivery operators around the world, announced an agreement with Grow Healthy Vending, the largest healthy vending provider in North America, to become the preferred vending technology provider for Grow Healthy operators.

Parlevel will offer its industry-recognized vending management system (VMS) and cashless payment solution, Parlevel Pay, to current and prospective Grow Healthy Vending operators. Grow Healthy businesses can utilize Parlevel’s VMS to access optimization tools like prekitting, intelligent product merchandising, dynamic route planning, and more to bring a slew of operational benefits to their vending services. With Parlevel Pay, Grow Healthy vending operators can accept credit & debit cards, mobile pay, and campus pay solutions while benefiting from features like two-tier pricing and direct daily deposits.

“The healthy vending industry shows tremendous opportunity for growth moving forward, and Parlevel’s vending technology solutions are uniquely positioned to help healthy vending operators effectively manage their businesses,” said Alan Munson, chief commercial officer at Parlevel Systems. “Product merchandising tools, warehouse management features, and a versatile cashless reader can help healthy vending operators offer their customers products they love with a payment solution they’re accustomed to using – all while reducing product expiration and shrinkage.”

Parlevel’s suite of vending technology tools will seamlessly integrate with Grow Healthy machines. Newly manufactured Grow Healthy machines will be fitted with Parlevel Pay, while many already-deployed machines are compatible for a retrofit. Any machine capable of DEX or MDB transmissions can connect to Parlevel’s VMS.

“We are very pleased to have partnered with Parlevel as we continue our ongoing effort of providing Grow Healthy Vending Operators with the very best in cutting edge technology,” said Chris Wyland, chief executive officer of Grow Healthy Vending.”The increased efficiency gained through the Parlevel VMS will streamline productivity while simultaneously improving Return on Investment for all members of the Grow family.”

For more information on Grow Healthy Vending and Parlevel Systems please visit:

Press Release

Press Release – Parlevel Deploys Total Micro Market Solution in the Southeast

San Antonio, TX, August 9, 2016 – Parlevel Systems, the top-to-bottom provider of innovative vending technology tools for vending, micro market, and coffee, water, & other delivery operators around the world, announced an agreement with Louisiana Tom’s of Monroe, Louisiana to deploy Parlevel’s micro market solution in the southeastern United States.

Chad Looney, President of Louisiana Tom’s, an operation with over 900 machines servicing the Louisiana & southern Arkansas area, decided to enter the expanding micro market segment to stay competitive in his region. After examining an array of micro market providers, Louisiana Tom’s decided on Parlevel’s solution.

“I didn’t want two different systems for vending and micro markets,” said Chad. “Parlevel was the only provider that would let me manage my entire operation in one system. Having my vending and micro markets lines sync up to the same software saves me time and makes it much easier to manage my operation.”

“Our goal is to help operators make the most profitable decisions about their micro markets,” said Alan Munson, chief commercial officer at Parlevel Systems. “The only way to get the most out of a micro market is by examining the micro market alongside vending, coffee delivery, and other business lines. Parlevel lets operators dynamically route, prekit, and manage warehouse inventory for all of their business lines in one system, which ensures they can cut costs, boost sales, and serve better across their entire operation.”

After installing Parlevel’s micro market system, Louisiana Tom’s micro market is now one of its best performing locations. In its first month, Louisiana Tom’s micro market collects almost 4 times as much revenue than their average vending machine – with 40% of sales coming from cash.

Based on this rapid success, Lousiana Tom’s plans to make micro markets a significant part of their business in the future. “I initially resisted micro markets because I thought they would be a fad, but it’s obvious that they are here to stay,” said Chad. “The profit margins are so much better than vending, so is clear that micro markets need to be a bigger part of our business moving forward.”

Parlevel’s micro market solution is the only system backed by a comprehensive, first party VMS. Powered by Parlevel’s robust management system, operators can access in-depth analytics, remotely change prices, and view inventory levels at the click of a button.

Press Release

Press Release – Parlevel Systems Launches Calorie Disclosure Tool to Help Operators Comply with Federal Law

San Antonio, TX, July 27, 2016 – Parlevel Systems, the top-to-bottom provider of innovative vending technology tools for vending, micro market, and coffee, water, & other delivery operators around the world, announced the addition of a calorie disclosure tool to its industry recognized vending management solution (VMS).

As required by the Patient Protection and Affordable Care Act, the Food and Drug Administration (FDA) is establishing requirements for product calorie counts to be displayed on vending machines operated by businesses with more than 20 machines. Parlevel’s calorie disclosure tool helps operators adhere to these standards easily and efficiently.

“One of Parlevel’s primary commitments is to help our customers keep up with changing laws and ease the transition to new ones,” said Rafa Barroso, chief information officer at Parlevel Systems. “These new features will enable operators to adhere to the standard, avoid fines, and service health-conscious customers better than ever.”

Operators can select any machine inside their Parlevel VMS and quickly print out a sheet including product name, weight, and calorie count to display on their machines – all at the click of a button. The printable calorie disclosure sheet adheres to all standards in font, size, and information disclosed – ensuring that operators meet all federal standards without expending considerable time and resources.

“The biggest struggle will be operators finding enough time to actually disclose the calorie content on their machines,” said Chris Graham, President of Graham Snack Foods and President of the Tennessee Automatic Merchandising Association. “Operators have so many products and change them so often that complying with this law would be impossible without a VMS. Parlevel’s calorie disclosure tool helps us follow the regulations while satisfying and attracting stricter accounts like schools and universities.”

Parlevel’s planograms also feature product optimization tools, product performance reports, and up-to-date inventory levels that help operators maximize machine sales and provide an exceptional level of customer service. Parlevel is the first and only vending technology company to offer calorie count disclosure in printed planograms as part of a comprehensive VMS.

Business Management

3 Things to Expect When Adopting a VMS

Are you considering moving forward with a vending management system (VMS), but are overwhelmed at the process of moving your operation onboard? It seems like a lot of work, and maybe you don’t have enough time to invest in VMS. After all, you will need to get used to running your operation in a new way. However, there are operational rewards waiting for those who do decide to invest in a VMS.

Are the rewards of a VMS really worth all of this effort? Operational gains like improving route service efficiency by 140%, boosting overall gross sales by 20%, or increasing average machine pull by 15% might have some operators nodding their heads. For a 6 Route operation, this could amount to $32,000 in additional monthly sales, which could be spent on new machines, a refrigerated truck, or a relaxing, family vacation to Maui.

Chris Cosentino of Take a Break Vending, an operation based out of California, believes adopting a VMS was well worth the effort.“We adopted a VMS from Parlevel Systems, and we have seen remarkable financial gains with the software, but not just that” said Cosentino.  “The system makes our jobs easier, and it makes the lives of our drivers easier as well. It gives you peace of mind. You want to have happy employees, and the VMS gives us that.”

Just two weeks after adopting the system, Take a Break Vending experienced enormous results: Cosentino has saved 20% on route costs by moving from five routes to four and has decreased inventory ordering costs by $4000 per week. Cosentino shares his experience with adopting a VMS, and how he seamlessly integrated his company into the software, trained to use the software, and achieved powerful results without significantly disrupting his day-to-day operation.

Step 1: Collecting and transferring data

The first step a vending operation needs to take when adopting a VMS is collecting information about their business – everything from machine locations to machine inventory – and sending it to their VMS provider to integrate it within the software.

Route Planning

Take a Break had utilized a different system to manage their operation, so they had some information about their business handy. “Initially we used a different VMS to keep track and manage our company,” said Cosentino. “We inherited the program, and it wasn’t bad, but it was a little confusing. We knew it was out-of-date, and we needed a new software to increase our efficiency.”

At first, Cosentino was nervous about getting his company onto the VMS. “We were concerned we might lose some data,” said Cosentino. “If our operation’s info was wrong at the beginning, we knew we wouldn’t get the full benefit of the software.”

Par Level Inventory Efficiency

A vending management system relies on accurate information to be effective. If data like product quantities are just a little bit off, the VMS won’t work as intended. For example, if the count of Cheetos in a single machine is inputted as eight bags when there are actually four, the VMS thinks there are four bags of Cheetos left when they are actually sold-out. This inconsistency can lead to missed sales and unhappy customers. According to the Food and News Report,the third time a customer experiences an out-of-stock item, 70% will purchase it from another store. Entering precise data is essential to keeping items in stock and retaining loyal customers.

An operator can avoid these headaches by working with a VMS provider that will double and triple check data to ensure it is correct. “Our information was transferred over without a hitch,” said Cosentino. “Moving our data into the software was virtually error free. Anything that seemed off was caught by the VMS team.”

However collecting all of this information and ensuring it is accurate must be painstakingly time consuming, right? There is barely enough time in the day to run a successful vending operation as it is. To solve this problem, a VMS company should work closely with their customers and come up with a plan and pace that fits into a customer’s schedule while minimally disrupting a company’s day-to-day operations.

Take a Break Vending Route GuysCosentino spoke with his VMS provider, and together they came up with an implementation plan that worked for him. He wanted to get his operation into the system quickly and take advantage of everything the VMS had to offer. Already visiting most machines daily, Cosentino agreed to integrate data collection into his daily routine. He was able to use his service calls as an excuse to count inventory and hook-up hardware. Chris would send this information over to his VMS company who would help him input his information.

“The response time was incredible,” said Cosentino. “We would send the information over, and their team would input all of it into the software the very same day.”

However, the implementation wasn’t immune from hiccups. Take a Break experienced a few issues with integrating third party hardware. “We’re in the process of going 100% cashless, so we had a lot of hardware we had to connect,” said Cosentino. “We weren’t totally aware of how some hardware like DEX cables and EPROMS worked, which would have eased the transition. But when we had issues with hardware and third-party providers, the VMS team gave us the resources that helped us solve the problem right away.”

After 2 weeks of implementation, Take a Break had already put two of their five routes into the system. ”I was pleasantly surprised at how little time and effort it took to get it right, said Cosentino. “New software is certainly a change, so getting the operation online took some extra effort at the end of the day, but nothing drastic.”

Step 2: Training to use the system

After a vending operator gets their company’s information transferred over successfully, they begin training to use the software. The right vending management system can work wonders for many companies, but the technology is only as effective as the person using it. Proper training is necessary to ensure operators can use the software expertly and easily.

“It’s impossible to learn anything new overnight,” said Cosentino. “We sat down with our VMS provider and figured out how training could work best for us. We were able to work at our own pace, which meant we could undergo training without being overwhelmed.”

Adopting a VMS with Take A BreakNot everybody learns in the same way. If a vending operator truly wants to effectively utilize their system, they should be able to access training that works for them. Cosentino had the ability to undergo training through a variety of methods. Whether it was web chat, screen sharing, or phone calls, he could learn in a way that worked for him. “I underwent training primarily through phone calls and web chat,” said Cosentino. It really helped me learn the software well.”

The easier the technology is to use, the easier training should be. Some VMS platforms are not built for vending operators in mind. Overly complicated solutions can be difficult for the end user to effectively use, or they require rigorous training that isn’t always plausible. In a company with many employees, every team member should have enough time to learn the software effectively.

“The platform is easy to use and navigate for our whole company, especially for our drivers,” said Cosentino. “It’s a little time-consuming at first, but it’s not hard. The guys have done everything they can to make it as easy as possible for the end-user.”

Step 3: Putting the VMS into action

Take a Break Vending Trucks

Once properly trained, an operator can begin to put the system into effect and experience the benefits of a VMS. Just two weeks after using the Parlevel’s system, Take a Break has streamlined their operation and decreased their routes from 5 to 4 – cutting 20% of their costs in the process. Take a Break’s increased the efficiency of their ordering process and product costs alone have dropped $4000 per week.

By working closely with a VMS provider to collect transfer data, working at their own pace, and undergoing proper training, any vending operation can experience the benefits of a VMS without significantly disrupting their day-to-day operation.

“If you care about what your employees are doing, how your products are performing, and where your money is going, the time and effort to adopt a VMS is well worth it,” said Cosentino. “It may seem challenging at first, but you’ll be thanking yourself in the long run.”

About Take a Break Vending

Take a Break Logo

Take a Break Vending is a full service vending machine service located in Bakersfield, California. Locally owned and with an emphasis on service, Take a Break has experienced rapid growth and more than doubled their operations in the last 10 years. Take a Break partnered with Parlevel Systems in March of 2016 to effectively manage their growth and streamline their operation. More information on Take a Break Vending can be found here.

Business Management

Vending Infographic – The Benefits of a VMS

Vending Management Systems (VMS) can help vending operators run their businesses more efficiently by giving them increased insight and control over their operations. But just how much can a VMS really help your vending business?

We dove down to get the stats on what you can expect to gain when adopting a VMS. This handy vending infographic shows how helpful tools like prekitting, dynamic routing and product merchandising can help operators get the most out of their operation.

A VMS tracks machine inventory levels remotely, so operators can know what products a machine needs ahead of time. This eliminates the need to manually count machine inventory at a location. As a result, drivers spend less time to service a machine. No more counting inventory manually and no more walking back and forth from machine to truck. This can help operators increase their overall route service efficiency up to 100%.

Operators with a vending management system can also expect to see increased sales. A VMS can inform operators of what products sell well and what products sell poorly. Armed with this knowledge, an operator can offer products their customers enjoy and increase machine sales by 10-15% in the process.

When a machine is selling more product, it accumulates cash more quickly. It also means products are selling out faster. With a VMS, operators can see how much of each product is left, and how much money a machine has collected since its last service. This information lets operators service machines only when products are sold out or cash should be collected. Operators using a VMS can expect to collect almost twice as much money from their machines.

Check out this vending infographic to see how a VMS can help you save time, boost sales, and gain greater control over your vending business.

Check out the vending infographic below:

Vending management system infographic


Press Release

Press Release – Parlevel Reaches Agreements with Midwest Vending Pioneers

San Antonio, TX, May 9, 2016 – Parlevel Systems, the fastest growing provider of vending management solutions (VMS) for vending operators and office coffee service (OCS) providers, has reached partnerships with G&W Vendors of Waukesha, Wisconsin and Avcoa Vending of Chicago, Illinois to deploy its VMS, OCS and remote monitoring solutions.

“Parlevel provides operators with tools that allow them to dramatically increase sales in their already existing customer base,” said Alan Munson, chief commercial officer at Parlevel Systems. “Our system informs an operator of optimal machine service time, product performance levels, and machine optimization recommendations. This knowledge helps operators get the most out of their machines, while providing excellent service to their customers.”

G&W Vendors, a Canteen franchise company, and Avcoa Vending have reported major operational gains after implementing Parlevel’s vending management platform. Both G&W Vendors and Avcoa Vendors have experienced a 10-15% sales increase in most machines connected to Parlevel’s system.

“Parlevel’s tools have helped us significantly increase overall sales in our machines connected to the platform,” said Jeff Peterson, President at G&W Vendors. “In one machine, our weekly sales grew over 70%. We are excited to continue to use the system to make every aspect of our operation more efficient.”

About Parlevel

Based in San Antonio, Parlevel Systems is the fastest growing provider of management solutions for the food and beverage industries, including vending operators and coffee, tea, and water service providers. Founded by successful vending and technology professionals, Parlevel is dedicated to delivering powerful yet easy-to-use technology that provides operators with enhanced control and accountability of their business anywhere, anytime, and from any device. Parlevel utilizes a dedicated customer and technical support team to ensure seamless implementation and a transformative return on investment. For more information on Parlevel, please visit

About G&W Vendors

G&W Vendors is a locally owned full line vending company that has been servicing Southeastern Wisconsin since 1933. G&W maintains a reputation for high quality fresh food, top brand-named products and excellent service. As a Canteen franchise, G&W operates thousands of machines in over 10 counties. G&W partnered with Parlevel Systems in December 2015 to help improve their operations. For more information on G&W Vendors, please call 877-506-8213.

About Avcoa Vending

Opening its doors for business in 1965, Avcoa Vending is a family owned vending, micro market, and office coffee service business serving the Chicago area. Avcoa is based on the principle of providing a good quality product at a good value with outstanding service. Their commitment to their customers has helped Avcoa become a vending mainstay in the Chicago area.  Avcoa partnered with Parlevel Systems in December 2015 to help them manage their company more efficiently. For more information on Avcoa Vending, please call 312-226-1700.